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BetUS – Scammed

Ruling

Resolved - This player has become non-responsive to our requests for additional information. As such we assume they no longer require our help.

Read our BetUS Review.

Player's Complaint

I was scammed as I was playing slots here and the game kept spinning causing me to lose money. I reported it and management wouldn’t help and made me feel like I’m crazing. Ultimately banning me from using the chat services for help. This made me feel horrible! They’ve taken tons of money from me and have never paid out a penny. www.BetUS.com.pa is a scam! I want my money back from this place. At least I would like them to be exposed. People like [REMOVE]“Hellen” “Justin” “Nathan” and the manager “Montana”[REMOVE] treated me very poorly. These probably aren’t their real names but what appears in the chat. They've scammed me for $2,000 in the past couple of months!

Please help!

Read the casino review

3 Responses

ThePOGG
Nov 14, 2019

Hi betuscam19 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Before we go any further - we will not contest all of your losses for you simply on the grounds that you are unhappy with the service that was offered. If you are claiming a technical issue I need you to provide specific detail of what this error cost you and what action you took when it occurred.

Thanks,

ThePOGG

ThePOGG
Nov 21, 2019

Hi betuscam19,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Nov 29, 2019

Hi betusscam19,

If we haven't heard from you by Friday the 6th of December I'll assume you no longer require our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

betuscam19 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bet US

November 13, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.