BetVictor - My account was closed
Ruling
Found for the Player - Unfortunately BetVictor have made clear that they will not discuss any player complaint with any body outside of their chosen ADR service.
It should be made clear that there's no legal restriction on them doing so, this is an internal company policy.
Read our BetVictor Casino Review.
Player's Complaint
I had over 3000 pounds in my account and it was closed. Can you ask them to reopen it?
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Hi ryzbank38 - welcome to ThePOGG.com!
I'm going to need you to provide me with a lot more information before I look into this.
1) Your username and email address at BetVictor?
2) When did this happen?
3) What reason were you given for the closure of your account?
4) How much did you deposit?
5) Were you playing with a bonus and if so can you provide me with the URL where this bonus is found?
Thanks,
ThePOGG