Betway - Closing winning account
Found for the Player - Betway casino have informed us that they will not discuss complaints with anyone other than their appointed ADR service. As such they refused to review this issue.
Read our Betway Casino Review.
I signed up with a 50 complimentary spins bonus, I won around £15/16. I placed a £5 bet which won around £30, I Played slots with this and won £239. I placed a £5 bet on tennis over night which won £78 and played the other money to £228 and went to bed. When I woke I found my balance had been reduced to £10, I logged out to log back in again and see if it would come back however I couldn't log in again. I contacted Live chat who told me my account had been closed and they could not tell me why, and cut me off because they could not answer my querys So because I won off complimentary spins my account was closed and my winnings gone with no warning or reason.
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