Betway - deposit not received

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

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Player's Complaint

I deposited $100 Thursday night around 8 pm et with interact money transfer and still don't have the funds available. I have deposited with this method plenty of times at many casinos and funds are received within 15 min almost always. . I contacted casino support after 1 or 2 hours of waiting and was told there was an issue with gigadat the middleman in the transaction. So I waited till the next night and contacted support again and again was told there was an issue. So what I did next is I deposited with the exact same method at another casino and received my deposit within 15 minutes. I contacted the casino again later explained that to them and asked where my deposit was. I was given the runaround. It now has been 4 days and still no money. All I want is my money back. Below is a copy of the transaction that was accepted by gigadat.

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