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Betway - Payout

Ruling

Found for the Player - Betway casino were unwilling to discuss this issue with us and asked us to direct the player to their ADR.

Read our Betway Casino Review.

Player's Complaint

I placed a bet on cska moscou vs dinamo moscou in russian league, they were giving 7 for dinamo as a winner in the 1st half.they didnt change it even after dinamo scored.1st half ended 0-1 which means i won.i bet 270 total.after that they voided the match and refund me 270 only.

Read the casino review

2 Responses

ThePOGG
April 9, 2018

Hi 297696536 - welcome to ThePOGG.com!

Before going any further I need to make you aware that you've chosen to play with a group who have historically been unwilling to cooperate with this service in the management of complaints. As such the chances that we can do anything to help you is low.

I'll contact the operator and revert to you if we receive any feedback.

Thanks,

ThePOGG

ThePOGG
May 1, 2018

Hi 297696536,

Unfortunately as is standard for this group of operators we've received no response what-so-ever from Betway to your issue. I have no reasonable expectation of this position changing in the near future.

At this point all we can suggest is that you contact Betway's regulator the Malta Gaming Authority.

Sorry we couldn't be of more help!

ThePOGG

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297696536 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

April 9, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.