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Betway - Payout

Ruling

Found for the Player - Betway casino were unwilling to discuss this issue with us and asked us to direct the player to their ADR.

Read our Betway Casino Review.

Player's Complaint

I placed a bet on cska moscou vs dinamo moscou in russian league, they were giving 7 for dinamo as a winner in the 1st half.they didnt change it even after dinamo scored.1st half ended 0-1 which means i won.i bet 270 total.after that they voided the match and refund me 270 only.

Read the casino review

2 Responses

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ThePOGG
April 9, 2018

Hi 297696536 - welcome to ThePOGG.com!

Before going any further I need to make you aware that you've chosen to play with a group who have historically been unwilling to cooperate with this service in the management of complaints. As such the chances that we can do anything to help you is low.

I'll contact the operator and revert to you if we receive any feedback.

Thanks,

ThePOGG

User icon
ThePOGG
May 1, 2018

Hi 297696536,

Unfortunately as is standard for this group of operators we've received no response what-so-ever from Betway to your issue. I have no reasonable expectation of this position changing in the near future.

At this point all we can suggest is that you contact Betway's regulator the Malta Gaming Authority.

Sorry we couldn't be of more help!

ThePOGG

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297696536 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

April 9, 2018

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