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Betzest - still taking deposit although self excluded

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Betzest Casino Review.

Player's Complaint

hello there,

I self exclude myself from this site though they are still taking my deposit.

I didnt go ahead and ask deposit funds but matter is they are not following rules and banking on people have problem gambling.

Please ask them to close my account and i want no association with this site

Read the casino review

3 Responses

User icon
ThePOGG
July 28, 2020

Hi koray002,

Do you have a record of the communication where you requested a self-exclusion?

Thanks,

ThePOGG

User icon
ThePOGG
August 4, 2020

Hi koray002,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
August 10, 2020

Hi koray002,

If we haven't heard from you by Friday the 21st of August I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

koray002 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetZest
  • Malta Gaming Authority
  • Betomall Ltd

July 28, 2020

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