BGO - Deposit allowed after self exclusion
Ruling
Found for the Casino - The player changed their registration details which allowed them to register a new account. BGO caught this secondary account within the allowed time period.
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Player's Complaint
On BGO's website it states that once you have self excluded they will never allow you to deposit/play again. I did self exclude and they have allowed subsequent deposits. I have all the necessary evidence to support my claim.
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Hi herbiecat123 - welcome back!
Before we go any further - how long did you self-exclude for?
Thanks,
ThePOGG