Big Bang – refused winnings
Resolved - BigBang casino have refused to discuss complaints but have ultimately managed to Resolve this issue internally and the player has been paid.
Read our Big Bang Casino Review.
Hi hope you can help, I won a substantial amount from Big Bang casino early 2014. Ever since I have been messed around with tactics from them to stop me receiving my winnings.
First their excuse for not paying me was that I wasn't a eligible member.
Second that I used a fraudulent card.
Third excuse was that I used a credit card.
They may state that this is not the case but I have emails from them to prove this. There is also complaints and reviews on ask gamblers to verify this also. The facts are I used a debit card to deposit funds into Big Bang casino. I have a bank statement to verify funds taken from my account and being received by RELOAD their payment company. I have suffered nothing but abuse from them in the last 10 months. They even revealed my name on the review forum at AskGamblers which when I checked their licence they are not allowed to do. They may state that they never did but I also took a screenshot of this as proof. They also state that I am a problem gambler which is also untrue as I have many trust issues regarding online casinos since Big Bang casino can treat their members this way
Thankyou for your help I just want this sorted
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