ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Big Spin Casino - NonPayment

Ruling

Found for the Player - Big Spin Casino have informed this service that they will not cooperate with this service to resolve complaints submitted by their players.

Read our Big Spin Casino Review.

Player's Complaint

I have been a member of Big Spin Casino since July 11. I have made a number of deposits. Some I lost and some I won. I was able to cash out $1200 in the past and also $400 and was paid without any problems. This time I was able to cash out $1600 and my withdrawal were denied. I have done everything as I had in the past so I don't know what the problem may be. When I lost they had no problem of being paid. This money is a lot to me. Please help me to get this issue resolved. If they don't want me as a player. They should pay me and let me know they don't want me and I will move on.

Read the casino review

4 Responses

User icon
ThePOGG
September 12, 2019

Hi fishcatcher - welcome to ThePOGG.com!

The group you have chosen to play with are both negatively listed her. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
October 4, 2019

Hi fishcatcher,

BigSpin Casino inform us that they have been in contact with you. Can you give us an update?

Thanks,

ThePOGG

User icon
FishCatcher
October 5, 2019

No one has contacted me from casino. I have not gotten a phone call or email. I've checked my spam mail also. There is nothing there.

User icon
ThePOGG
October 11, 2019

Hi FishCatcher,

Unfortunately the operator are refusing to share any information with us, so there's nothing that we can do to help you here.

Sorry we cannot be of more assistance.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

High Roller Casinos

Agreement

FishCatcher consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Big Spin
  • Curacao eGaming
  • Duranbah Limited N.V.

September 12, 2019

United States country flag