BigBang - Would not Self Exclude account
Ruling
Found for the Casino - Player became non-responsive when requested to provide information necessary to move the complaint forward.
Read our BigBang Casino Review.
Player's Complaint
Hi,
I have an account with BigBang but have a problem with gambling.
I requested a deposit limit via their contact me page and they replied that they couldn't do this and were looking at a feature on the site to do this myself in the near future.
I continued to gamble irresponsibly so asked for the account to be closed and explained why. I got no response.
I asked again via their contact me page and still got no response. I continued to lose money.
The account is still open and I have spent hundreds since requesting both a limit and exclusion. I am getting no response.
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Hi rachio84 - welcome to ThePOGG.com!
Before we can do anything to help you I need you to provide me with the username and email address you use at BigBang casino and tell me which country you're located in.
Thanks,
ThePOGG