Billion Vegas - Self exclude
Declined - We sympathise with the player situation - a great many players are caught by the same predatory practices - but there's no chance this operator will change because we ask them to.
Read our Billion Vegas Casino Review.
I’m [EDIT] and writing this formal letter to Billion Vegas regarding self exclude complaint, which was not followed from your company on my request. I have emailed many times to you guys to self exclude my self from gambling, and you did not just didn’t follow my rights, but kept offering bonuses which I took and after that I deposited much more money that I can’t afford.
So to this result I have lost all my savings To your company (which should have been stopped when I asked 6months ago to self exclude from your site) and you didn’t follow, as your Terms and Conditions states, you should follow immediately if customer wants to self exclude himself.
I am asking for full refunds of my deposited transactions between 6 months ago 15 04 2022 to this day 15 09 2022.
Also I have played many NetEnt slots which is should be restricted as I am register account UK holder.
Looking forward to your reply.
the casino review
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