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Bingo.com - shocking

Ruling

Found for the Player - Bingo.com have informed us that they will not discuss this player's complaint with this service.

Read our Bingo.com Review.

Player's Complaint

I sent my documents which the approved then asked for extra docs which I sent and then it take over a week for any sort of reply.

Which then they ask for more documents but i live in my mates spare room and i can provide the utility bills they are asking for. I have sent bank statements and everything even with a selfie and they are refusing to verify my Identity!!

Read the casino review

2 Responses

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ThePOGG
December 3, 2019

Hi chelsblis99 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
December 13, 2019

Hi chelsblis99,

Sadly Bingo.com have informed us that they will not discuss this issue with us.

All we can suggest is that you contact their ADR IBAS. Alternatively, if you wanted to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialise in the remote gambling sector.

Sorry we couldn't be of more help.

ThePOGG

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Agreement

ChelsBlis99 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Unibet
  • Malta Gaming Authority
  • Platinum Gaming Limited

December 3, 2019

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