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Bingo Knights - Withdrawal still pending approval after 3 weeks

Ruling

Resolved - After a significant payment delay this player has now received their full balance from Bingo Knights. We consider this issue resolved.

Read our Bingo Knights Casino Review.

Player's Complaint

Submitted all documents for identification on Feb 14 2017 and got confirmation all okay. On Mar 8 put in a request to withdraw Wallet balance of USD120. Until now still pending. I have been having live chat in the past week but no one seem to know anything. Just kept asking me to wait.

Read the casino review

4 Responses

User icon
ThePOGG
March 28, 2017

Hi gbh1402 - welcome to ThePOGG.com!

While I will make efforts to contact this operator I need you to understand from the start that this is an operator that is routinely non-responsive to complaints posted with this service, they are the most complained about operator this year and they've been Blacklisted for these reasons. In short it's unlikely we'll receive any response from them.

Nevertheless I will make efforts to contact them and see if we can get anything back for you.

Thanks,

ThePOGG

User icon
ThePOGG
May 26, 2017

Hi gbh1402,

I have finally got through to someone at Bingo Knights. They inform me that there's no money in your account. Have you successfully withdrawn your funds or played the balance away?

Thanks,

ThePOGG

User icon
gbh1402
May 26, 2017

No nothing was paid to me. I am still pursuing the withdrawal requested for GBP120 since Mar 8, 2017. I have been live chatting with a Julie Diaz but she has been giving the same excuses week after week that there has been a delay but would not elaborate further as to what the delay was.

User icon
gbh1402
June 11, 2017

I have on June 9, 2017 finally received my USD120 withdrawal having been pursuing BK for over 3 months. Now resolved. Thanks

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gbh1402 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

March 28, 2017

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