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Bingo Mania - account closure

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Bingo Mania Review.

Player's Complaint

Bingo mania has closed my account with 400$ real cash and 350$ in deposits. They have blocked my IP address so I have zero way to contact them. I also have videos and screen shots of bingo mania support staff giving out my personal account information to another user on chat (my friend acted on my behalf to contact bingo mania). This is unbelievable it has been 45 days and no refund they promised before closing my account.

Read the casino review

4 Responses

User icon
ThePOGG
November 15, 2020

Hi idrunk - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
idrunk
November 15, 2020

What options do I have at this time? Any ideas help? I can’t let these criminals get away with these criminal actions.

User icon
idrunk
November 25, 2020

Issue resolved. Bingo mania payed in full. Thank you pogg for your services and looking out for us players. I am thankful you are here for us.

User icon
ThePOGG
November 25, 2020

Hi idrunk,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

idrunk consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bingo Mania

November 15, 2020

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