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BitCoinCasino.io - cllose account without reason

Ruling

Found for the Casino - BitCoinCasino.io have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our BitCoinCasino.io Review.

Player's Complaint

bitcasino close my account without resaon. played in this casino for about 1-2 months. did not withdraw money. only lost. as soon as I won, I requested a withdrawal. the casino asked to verify the account. as soon as I uploaded the documents, my account was closed for no reason. No comments are given.they don't answer me in the live chat either. I have screenshots

Read the casino review

3 Responses

User icon
thepogg
September 25, 2021

Hi egor99 - welcome to ThePOGG.com.

Before we can do anything to assist you, you need to provide your full name.

Thanks,

ThePOGG

User icon
egor99
September 30, 2021

[EDIT]

User icon
thepogg
October 9, 2021

BitCoinCasino.io has provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

egor99 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BitCoinCasino.io
  • Curacao
  • Direx N.V.

September 24, 2021

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.