BitCoinCasino.us - Confisticate my winnings

I made a new letter that better explains the story:

I made a deposit to bicoincasino. I played correctly and won. When i requested a withdrawal they say they had accidentely given me a bonus! Accidently because they dont give bonuses to players from sweden. So what happens is, they cancel all my winnings! I actually even won with the deposit, but they told me i have to play through the bonus, which i did! And then they come up with this! " we accidently gave you a bonus so we confisticate all your winnings"

In one of the files attached you can see the rule they point at. Its only the last sentence there they motivated there confisticating of the money with:

"These bonuses are not available for players from Sweden and Croatia."

Wel,l the bonus was very available because they gave me the bonus, they gave me it automatically. All i did was that i made a deposit played and won and they confisticate my winnings because they had accidently given me a bonus. In my world they stole my winnings. What had happened if ive lost the money. Of course i would never have known i couldnt win from the begging. Im chocked!

Could you help me with this ill be forever grateful.

They admit they gave me the bonus accidently, it was nothing i asked about, its them that have done wrong and i get punished. I just made deposit and played.

In chat they say exactly this: "Unfortunately the bonus was credited accidently"

Hi putriken - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Hi putriken,

It has come to my attention that this is your fourth consecutive complaint against either a Blacklisted or Not Recommended operator. When you choose to ignore the advice given by this service you increase your likelihood of experiencing issues.

Please be aware that after this complaint we will no longer assist you with any complaint against a negatively listed operator unless we are legally obligated to do so under our MGA ADR remit.

ThePOGG

Hi putriken,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

Well i appreciate you tried. Thanks for that.

But what i cant understand, can they just continue to scam people? Nowhere to report them? Police or whatever? Its terrible you can just continue acting criminal and nothing happens. Wish i could meet them face to face.

Hi Putriken,

You've chosen to play with an unlicensed operator. If things go wrong there is no authority to report them too.

ThePOGG