BitSlot - Did not receive my funds

Hi Rhiannon38 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 14th of July let us know and we'll contact the operator on your behalf.

Thanks,

ThePOGG

So it’s OK for the casino to have received my funds 5 days ago and not give them to me???

Hi Rhiannon38,

This service is here to help manage complaints that you cannot reasonably address yourself. You have not exhausted the options available to you working with the operator's support at this juncture.

Thanks,

ThePOGG

It’s been a week. Do you guys do anything?

[EDIT]

How long does it take to before you consider it fraud?

Hi Rhiannon38,

As communicated above, we will not be taking any action on this matter before the 14th of July.

Please contact the operator and work with their team to resolve this issue before then.

Thanks,

ThePOGG

Hi Rhiannon38,

Are you still experiencing issues?

Thanks,

ThePOGG

Hi Rhiannon38,

I'm following-up on the above?

Thanks,

ThePOGG

Hi Rhiannon38,

If we haven't heard from you by Friday the 11th of August we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG