Bitstarz - 2200 euros confiscated
Ruling
Found for the Player - Bitstarz have been less than cooperative with this case and have failed to provide supporting evidence to validate their claim.
Read our Bitstarz Casino Review.
Player's Complaint
Hello! 2200 euros were unreasonably confiscated from me by Bitstars casino. On 6 September 2018 I created account at bitstarz.com casino and I’d like to note that in Russia all main casino sites are under roskomnadzor block (thepogg too) and cant be accessed directly. When I registered at bitstarz.com I used chrome vpn extension "betternet" however after I registered I discovered that bitstarz.com has “mirror” site bitstarz10.com All my further communications were with bitstarz10.com - site made by bitstarz.com to bypass roskomnadzor restriction for russian players.
The first play 20 free spins lost them and made a first 100 euro deposit using my card into 0 balance and received 100 euro welcome bonus on first deposit.
I followed bitstarz casino main T
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Hi marisya - welcome to ThePOGG.com!
Before we can go any further I need you to provide the rest of your complaint submission.
Thanks,
ThePOGG