BitStarz - do not pay a win
Ruling
Found for the Casino - This player is play a NDB and has accessed their account from a phone already associated with another account. A clear breach of terms.
Read our BitStarz Casino Review.
Player's Complaint
for registration they gave 20 frisin players won 100% won 5000 thousand rubles wanted to withdraw said documents must be and the first deposit of 1000 rubles sent documents well and 1000 rubles all went well verified the account started withdrawing money and then it started as if my account was duplicated but I did not create 2 the account began to correspond in an online chat with the tech support call him [EDIT] says that due to the fact that I logged into the account through another iphone on which there is an account but this is my only account and withdrew these 5000 thousand from my account due to 2 allegedly account but it's not there
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Hi Ant1k27 - welcome to ThePOGG.com!
Firstly, unfortunately this is an English language only service. I've translated your complaint as bet I can using Google Translate, but any future posts you make have to be made in English.
Unfortunately, if I'm interpreting your complaint correctly, there's nothing we can do to help you. All casinos have terms restricting multiple accounts accessing from the same device. The specific term at BitStarz can be seen below:
If you've accessed your account from a phone that is associated with another account I'm afraid you are in breach of terms.
Sorry we cannot be of more help,
ThePOGG