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Bitstarz - lost too much

Ruling

Found for the Casino - This player has not played enough to generate a large enough sample size to draw any mathematically valid conclusions about the fairness of the games they played.

Read our Bitstarz Casino Review.

Player's Complaint

Yeah i had enough deposits at this casino to see its just too controlled. I barely ever won anything. Im talking thousands of spins!!! i won once and i made the huge mistake of sticking around! Omg I should have know the reclaim would get me right away just like after every little win i had. This one was big so it took like 200 spins of losses all the way down. The more i win the more i lose with Bitstarz. It is a disgrace of a casino. It must have got awards from people who like to see people lose and only lose.

Read the casino review

4 Responses

User icon
thepogg
December 28, 2021

Hi xcalaba - welcome back.

I'm afraid to say that even thousands of spins is no where near enough to determine that any individual game is not performing at its published RTP.

If you feel that you are losing too much you may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 15k gambling operator websites for between 24 hours and 5 years.

Sorry we could not be of more help!

ThePOGG

User icon
xcalaba
December 29, 2021

Ok well its clearly not random because random doesn't only go one way and this is clearly a place to go if you are rich and just like to throw money away not like to win. I guess casinos like this are allowed to say they are a certain way and never demonstrate it. Random is all over the place not biased and partial. Partial is all I saw here pretty much. I don't know how these places get away with it other than nobody really challenging the results. If there is an rtp then there has to be outcomes that revolve in that general numbers area. That means they can be above the rtp as well. But if its just consistently under and under and under under and under and under.... I mean how is it possible to hit that RTP? How is it possible that I can not see another side of a coin? I think these places get away with too much. It's not like I just spun a few times and blew the whistle.... I played many many many times at different times and different slots. There just isn't a way you can tell me that I shouldn't have seen the other side of the coin a bit more.

User icon
xcalaba
December 29, 2021

Also how is it that we are guaranteed to lose so many times after wins? the wins are kinda spread out a bit until we win an ok pot. Then its just straight down like a plane crash. It''s clear teh software has to make up for the wins and reclaim it before we can with again. Also if we raise the bet after a win its pretty much guaranteed boot out the game at that point. Can't tell lme thats legit and how random is supposed to be. Its obvious its compensating foir the wins and not basing every spin as independant with no bearing on one another. Its clear all the spins work together for one purpose above all, above beiing random, above being far, thats to make the casino money, The other priorities are contently sacraficed for that.

User icon
thepogg
December 29, 2021

Hi xcalaba,

You are simply wrong on the most fundamental level about what "random" means. Random does not mean "an even distribution of wins and losses". That would not be random. That would be predictable.

Add to this the fact that you are playing slots games - which are by their very nature high variance, meaning that rare big wins are balanced out by extended periods of losses - and what you have described here is not in any way remarkable.

I'm sorry that you cannot accept this, but all we can suggest is that if you have lost faith in Bitstarz you stop playing there. There is nothing further we can do for you.

No further posts will be approved on this thread.

ThePOGG

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Agreement

xcalaba consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bitstarz
  • Curacao
  • Direx N.V.

December 27, 2021

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