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Bitstarz - max bet


Found for the Casino - When you accept a bonus, you need to ensure that you are familiar with the terms and conditions associated with that bonus.

Read our BitStarz Casino Review.

Player's Complaint

Made a deposit of $50 got up to $2,400 back down to $300 then up to $7,000 back down to $4,000 when to make a withdrawal and was told breached the bonus offer by increasing the bet limit over $5 which is not stated anywhere visibly and even after I got up so much then back down and then up so much again once spoke to him on live chat they have now disabled my account

Read the casino review

1 Responses

User icon
February 13, 2019

Hi bazza - welcome back!

Unfortunately there's nothing we can do for you in this instance. The BitStarz bonus terms, which are linked on every page of the site, contain the following:

"Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR/GBP/USD/CAD/AUD, 50 NOK, 0.01 BCH, 0.01 ETH, 1,000 Dogecoin, 0.1 LTC, 20 PLN or 300 RUB. When it comes to Bitcoin players the maximum bet is 1 mBTC. This includes double up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black."

If you've bet more than $5 while playing with a bonus you have violated this term and the operator are within their rights to void the bonus contract and return both parties to pre-bonus conditions.

All I can suggest is that you ensure you've read the bonus terms associated with any bonus you accept before playing.

Sorry we cannot be of more help!


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bazza consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bitstarz
  • Curacao eGaming
  • Direx N.V.

February 13, 2019

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