Black Label Casino - Non full payment of winnings
Found for the Player - Our understanding is that imposing maximum bet terms on non-bonus play breaches EU consumer law, but having discussed this issue with this group previously they will not change their position.
Read our Black Label Casino Review.
Hi. I won €26000 after depositing €6500 in one night (€14500 over 4 days) across 20-25 deposits in October. I have received €5000 in November & €5000 in December and haven’t deposited since. Today after waiting 2 weeks for my next €5000 they phone me up saying due to the t&cs on 13.3 i cannot receive any more payments but they will pay me €2000 as a gesture of goodwill. I have flat out refused this as it was never mentioned before and seems a way to just get out of payment me. I have said I would want at least half of this balance outstanding to cover all my deposits at the casino v withdrawals. Please can you advise what I should do?
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