Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.
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I tried to use online chat to exclude myself I also tried the responsibile gaming link but it did not work so I emailed them to request self exclude on the 8th November as I have a problem they ignored my request and instead sent me a cash chip of 35 euro I have just topped up 600 euro today that I can't afford this is my mortgage money it's tantamount to giving a recovering drug addict more drugs am so ashamed
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Shelly consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 15, 2020