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Black Lotus - not paid

Ruling

Resolved - This player was non-responsive to our repeated requests for further information. As such we assume that they've managed to resolve this issue without our intervention.

Read our Black Lotus Casino Review.

Player's Complaint

Casino closed my account refused to send me my withdraw stated i registered multiple accounts which i did not and provided me with an email that i never had

Read the casino review

3 Responses

ThePOGG
October 8, 2018

Hi anyone8869 - welcome to ThePOGG.com!

Before we go any further - were you playing with any form of bonus and if so did you deposit to receive it?

Thanks,

ThePOGG

ThePOGG
October 17, 2018

Hi anyone8869,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
October 24, 2018

Hi anyone8869,

If we haven't heard back from you by Friday the 2nd of November I'll assume you no longer require our assistance with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

anyone8869 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

October 8, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.