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BoaBoa - CASH OUT TRAP

Ruling

Resolved - The player informs us this issue is resolved. BoaBoa are part of a group that have falsely claimed our license and as such are Blacklisted.

Read our BoaBoa Casino Review.

Player's Complaint

After depositing 750 € I am trap for cashing out 450 € I won. The Debit mastercard I used for deposit is geoblocked to receive any payment and despite my claims to the financial department they don't give me a solution on other means to withdraw despite is on their cashier. I hold e-wallets accounts or Bank transfer for instance that could be used instead. Thanks for your help ans consideration.

Read the casino review

6 Responses

ThePOGG
February 19, 2018

Hi Nachosuri - welcome to ThePOGG.com!

Firstly I need to make you aware that BoaBoa are part of a group that has falsely claimed to hold our seal. As such they are days away from being added to our Blacklist. This means that they are quite likely to be reluctant to discuss complaints issues with us.

My suggestion would be to make a small deposit via one of your e-wallet accounts and then try to make a withdrawal via that e-wallet. Have you tried that?

Thanks,

ThePOGG

Nachosuri
February 19, 2018

Hi thanks.

I can't I've tried everything buy they are geobloked with NETELLER O SKRILL from Spain thus why I am trapped...The only way out should be Bank Transfer. They have respond a complaint through askGlambers. Will see how evolves. So hold it form your side. THnaks for your quick response much appreciate.

ThePOGG
February 22, 2018

Hi Nachosuri,

Thanks for that - please keep us updated.

ThePOGG

Nachosuri
February 22, 2018

Keep fighting not settled yet. Will let you know ASAP is on my Bank...Thanks for your kind efforts.

Nachosuri
February 23, 2018

Hi there. Today I've received my settlement via Bank transfer 20 days after my first withdrawal attempt. Lesson to be learnt: is not worth the suffering. Thanks for your kind cooperation.

ThePOGG
February 26, 2018

Hi Nachosuri,

Thanks very much for letting us know. It is appreciated!

ThePOGG

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Agreement

Nachosuri consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

February 19, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.