Resolved - After a very long discussion with BoaBoa, the casino have changed their self-exclusion policies and refunded this player's balance.
Read our BoaBoa Casino Review.
I opened an account with BoaBoa Casino on December 2017. I was deposited and lost 1750 euros. But when i lost 900 euros i told to support during chat i am in gambling addiction i just want to close my account permanently. But they did not want to close my account immediately they told me to send email. I did sent email after few minutes but they didnt close my account for nearly 7 hours. During this time i lost 800 euros more. I am looking for the refunds of 800 euros or 1700 euros because i already self excluded in one of their sisters sites Buran Casino earlier because of gambling addiction. I am looking for my deposit refunds of 1700 euros because of their running on same license.
You must be logged in to post a comment.
BoaBoa - Self exclusion/Not closed my account immediately lost 800 euros more.
Posted by Antony181980
May 3, 2018
Antony181980 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 3, 2018