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Bob - Bonus scams


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Bob Casino Review.

Player's Complaint

Hello. today i get nodeposit bonus - Sunday Freespins Win. I get 113 rub from it and went to play AMATIC CANASOVA, I win about 2000 rub, when i end my wager my balance was about 1500 rub. I end my wager and went to play others slots, finnaly i won x1000 in wild pop, than i play a little bit more and

ordered payment 12004rub. But payment was rejected and my balance became 3000rub. Support says it "our rules" but when i won wager was ended.

Read the casino review

3 Responses

User icon
July 29, 2020

Hi sinet2 - welcome to!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Specifically what reason has the operator given for non-payment?



User icon
August 4, 2020

Hi sinet2,

I'm following-up on the above?



User icon
August 11, 2020

Hi sinet2,

If we haven't heard from you by Friday the 21st of August I'll assume you no longer need our assistance and close this complaint.



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sinet2 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bob
  • Curacao eGaming
  • Direx N.V.

July 29, 2020

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