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Bob - WITHOLDING my winnings

Ruling

Resolved - This player has become non-responsive to our requests for conformation that they understand who and what we are. As such we assume they've resolved their issue.

Read our Bob Casino Review.

Player's Complaint

You have WITHOLDING my winnings and I have complied to every requirement. NOW ALL IF A SUDDEN YOU CAN DO AN INTERNATIONAL BANKING TRANSFER TO MY PERSONAL CHEQUING ACCOUNT...THEN WHY DID YOU REQUEST ALL THIS PERSONAL INFORMATION. I DID BOT SAY TO DEPOSIT ANYOTHER WAY BUT THE WAY ALL CASINOS HAVE SENT MY WINNINGS. YOU ARE [EDIT] WITHOKDING MY WINNING FOR OVER A M.O.N.T.H. NOW!!!

Read the casino review

3 Responses

ThePOGG
April 25, 2019

Hi monica-byrne58yahoo-com - welcome to ThePOGG.com!

Firstly, we are not Bob Casino. We are ThePOGG.com. Your submission reads as if you expect to talk directly to Bob Casino. Do you understand that this is not the case?

We do serve as an Alternative Dispute Resolution service for Bob Casino, but only where the player intends to escalate their complaint beyond the casino themselves.

Secondly, we do not allow unproven accusations of criminality. As such your post has been edited.

Finally, please don't post in all caps.

Thanks,

ThePOGG

ThePOGG
May 3, 2019

Hi monica-byrne58yahoo-com,

I'm following-up on the above? Are you looking for us to intervene in this issue on your behalf?

Thanks,

ThePOGG

ThePOGG
May 10, 2019

Hi monica-byrne58yahoo-com,

If we haven't heard from you by Friday the 17th of May I'll assume you do not want our assistance with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

[email protected] consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bob
  • Curacao eGaming
  • Direx N.V.

April 25, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.