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Bodog – 20 dollar bonus

Ruling

Resolved - Both the submitting complainant and Hopa Casino have confirmed that this issue has been resolved and the player has been paid.

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Player's Complaint

I was offered in an email 20 dollars in bonus funds without precondition. When I went to the website it was sitting in the rewards section waiting for me to redeem. This has been offered to me in the exactly the same way before by Bodog without any problem but this time when I pressed redeem it told me I had not enough points or something When I complained in a chat they changed the qualifications again by telling me I had to play with real money first. They would not tell me how much I feel deceived by the email a dollar announcement it was pretty clear that I had a 20$ bonus waiting for me as they had done it this way before without preconditions Thank you

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Agreement

honkytonky2020 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bodog
  • Antigua and Barbuda Directorate of Offshore Gaming

November 21, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.