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Bonza Spins - None pay

Ruling

Resolved - This player has become non-responsive to our repeated requests for an update. As such we assume they've managed to resolve their issue without our intervention.

Read our Bonza Spins Casino Review.

Player's Complaint

On a live table of baccara they didnt pay the win and changed the table history. I have screenshot to prove it.

Read the casino review

3 Responses

User icon
ThePOGG
May 27, 2019

Hi besto - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that is both negatively listed with this service and routinely non-responsive to complaints posted here. While I will try to discuss this issue with the operator for you, the chances of a successful mediation are low.

Please forward any supporting screen shots to [email protected] before we move forward.

Thanks,

ThePOGG

User icon
ThePOGG
June 3, 2019

Hi besto,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
June 11, 2019

Hi besto,

If we haven't heard from you by Friday the 21st of June I'll assume you no longer require our assistance with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

Besto consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bonza Spins

May 27, 2019

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