Bovada - My Account is Locked. I am really sorry. Please give me another chance.
Ruling
Found for the Casino - This player has opened a second account from a single household and as such has broken operator terms and conditions.
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Player's Complaint
Hi, I currently have $4,700 in my Bovada account and recently requested to withdraw $3,000 by Bitcoin. However, today I tried to log into my account but I was locked out. I input the correct email and password and pressed the login button but Bovada would not let me log in. After some researching, I have found out that I violated their policy. This is regarding to the fact that there are two accounts with the same household. I confessed that I helped my mother, who likes to sport betting on occasion and who lives in the same house as I live, to open an account on Bovada. I registered the same address to her account. In addition, I lent her my credit card so she could deposit money into her account. She also used my laptop to log into her account a few times. I know from doing these I have violated Bovada's policy, whether it was unintentional or not. I regret my mistakes deeply and please give me one more chance. I promise to not make the same mistakes again. My family is really poor and my parents are separated. This is my source of income to help to support my mom by using the profits I make from this site to cover our daily expenses. Please forgive me and give me one more chance. I promise to be good and not violate your policy again.
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Hi paydaybill - welcome to ThePOGG.com!
Unfortunately if you have broken the operator's terms by opening multiple accounts there's nothing we can do to help you here. Bovada are within their rights to void play and terminate your account.
I am also concerned to hear you describe gambling as a source of income. Gambling should never be viewed as a way to make money as ultimately the house does always win via the edge that is built into every game/bet. This is a classic indicator of gambling addiction and I would strongly recommend that you consider whether your play is of a healthy nature. You may also find our free Responsible Gambling app BetBlocker useful. This app allows you to restrict your internet capable devices from accessing over 6.8k gambling websites.
Sorry we cannot be of more help.
ThePOGG