ThePogg logo unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom – your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

BoVegas – won’t pay entire amount of withdrawal


Resolved - A payment delay issue has been resolved with a payment plan agreement being reached between the player and BoVegas Casino.

Read our BoVegas Casino Review.

Player's Complaint


I think I opened my account and started playing at Bovegas this year. I was able to get a cashout and Bovegas has a slow document approval process and I have waited a week for my withdrawal to be processed only to find out I won’t receive the entire $2000 but only $250. I have not received the $250 yet but they say it was sent to bank. I asked them why they could not process the entire amount and I was told there policy allows them to send installments due to player class and deposit/gaming activity.

Read the casino review

7 Responses

May 24, 2019

Hi joyluck - welcome to!

Unfortunately you've chosen to play with an operator who are both negatively listed with this service and inconsistent in their response to complaints submitted here.

Alongside this, US facing casinos regularly impose this type of restriction in an effort to encourage players to lose balances back before they are paid out.

I'll try to contact the operator on your behalf but the chances of any successful mediation are very low.



May 24, 2019

To: The POGG

Thank you!

May 28, 2019

Bovegas contacted me and asked if we could agree on installments amount and they agreed to pay $1000 this withdrawal period and to pay the remainder of $769 on the next withdrawal period. The $769 would be the last payment, making it a total of two installments to receive the remaining balance. I agreed to this. I will update when I receive the withdrawals.

Thank you

May 30, 2019

I received the first installment payment of $250 today from Bovegas.

Thank you

May 31, 2019

Hi joyluck,

That's great news and thank you for letting us know. Please confirm when you've received your final payment.



Jun 04, 2019

I have received all my winnings.

Thank you

Jun 07, 2019

Hi joyluck,

Thanks for letting us know - it is appreciated!


Leave a Reply

You must be logged in to post a comment.


joyluck consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BoVegas

May 23, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.