Boyle casino responded quickly and fully to this complaint, demonstrating that the term that was breached by the player was in fact readily available and easy to find.
Read out Boyle Casino Review.
I have had an account with Boyle since 2008. On the 3rd of April they selected me and e-mailed me with a big casino bonus offer. I guess they thought they could take some money off me assuming me to be a mug punter. I didn't seek this bonus they took it into my house via email. I decided to take the gamble and over the next few days lost several thousand pounds. Whoever created the bonus and chose me must have been really smiling.
But then I got lucky and turned a £350 deposit into £4467. I read the terms and conditions and adhered to them. I was shocked when they confiscated my winnings. They said I built my funds on low risk games and strategies. Except, I didn't. I was playing roulette and was betting my entire balance on just a few numbers each spin. The first spin covered just 5 of 37 numbers. Someone please tell me I haven't been teleported to OPPOSITE WORLD because unless my brain has turned to into scrambled egg this is clearly very high risk. NOT LOW RISK. Especially as I continued and gambled the whole balance again on a similar bet.
Quit while you are ahead! So I switched to slots but now it seems playing slots which counts 100% towards the wagering and has a huge house edge is a breach. I understand these terms are there to protect the casino but clearly in this case the casino is simply using the terms as a tool not to pay out winnings. Its good business for them. It's extremely mean spirited though especially considering I already gave them a few grand that week. But most of all it is applied incorrectly this time considering the facts above. Or are we living in opposite world?
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Boyle Casino not playing fair - everyone please read
Posted by lh24
April 13, 2013
lh24 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
April 13, 2013