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Buck&Butler - verification issues

Ruling

<p><strong>Resolved</strong> - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.</p>
 

<p>Read our <a href="https://thepogg.com/en-gb/casino-review/buck-butler/">Buck&Butler Casino Review</a>.</p>

Player's Complaint

 

Buck casino or buck&butler. Do not pay out my wins, they always say i have to verify my phone number and then they say they have techinal problem.

I read on the internet more people with this problem with this casino.all my other documents have been approved, can you please help me get my money?

 

Read the casino review

3 Responses

User icon
ThePOGG
April 1, 2021

Hi beachboy - welcome to ThePOGG.com!

Have you completed your verification call?

Thanks,

ThePOGG

User icon
ThePOGG
April 11, 2021

Hi beachboy,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
April 25, 2021

Hi beachboy,

If we haven't heard from you by Friday the 7th of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

beachboy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Buck & Butler
  • Malta Gaming Authority
  • Curacao eGaming
  • EveryMatrix Software Ltd

April 1, 2021

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