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Cadoola - Account closed

Ruling

Found for the Casino - This player has opened more than one account at Cadoola in breach of the operator's terms of use. As such there is nothing we can do to assist them.

Read our Cadoola Casino Review.

Player's Complaint

I want to complain to this casino as my account was immediately blocked when I asked for a bonus in the chat. The reason was that I have a double account. I didn't knew this when I registered and the software should actually blocked me. I am therefore requesting my payouts back, because if I had won I would probably not have been able to make a payout anyway. If I had known all this, then of course I would never have registered at this casino. I have deposited a total of 2819 € and I ask for this money back. I hope that this portal can help me

Read the casino review

1 Responses

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thepogg
October 9, 2021

Hi Marianne777 - welcome to ThePOGG.com!

Sadly there is nothing we can do to assist you in this matter. It is your responsibility to keep track of the operators you have registered with and if you have registered more than one account you have breached the terms of use.

All we can suggest is that in future you do not register more than once at any single operator.

Sorry we cannot be of further help.

ThePOGG

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Agreement

Marianne777 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Cadoola
  • Curacao
  • Araxio Development N.V.

October 8, 2021

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.