Resolved - This player has become non-responsive to our requests for updates. As such we assume they've managed to resolve their issue with out our intervention.
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My withdrawal is still pending after 9 days. I already had a verified account and had made two previous withdrawals. When I call I get told that it is pending the last permission, which is security check and they won’t give me any other information. They also won’t tell me when my funds will be released. This has been very disheartening. Please help!!
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JC1999 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
June 4, 2019