ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Calzone Affiliates - Non-payment commission

Ruling

Resolved - Both the submitting complainant and Calzone Affiliates have informed us that this issue has been resolved and the player has received their funds.

Read our Calzone Casino Review.

Player's Complaint

HI..Basically another case of non-payment of commission. Owed 128 euros from March, should have been paid April. Payments used to be reliable coming around middle of following month, last couple have had to Skype before being paid via Neteller near end of the month. I am also owed 287 from April and although that's not technically overdue as I type this, it's seems inevitable there will be a subsequent issue with this payment too. Have Skyped A**** my old aff contact, no reply in a month. I managed to find a nameless contact simply called Calzone****Affiliates who did reply eventually saying they'd 'chase it up with accounts' and of course nothing, I enquired again following week as I was told to if it didn't get paid, same reply about chasing it up with accounts, same radio silence, same outcome - nothing. I understand the COVID19 situation but every other programme has paid as usual and with the selling off and changing ownership of a few MT Sec sites recently I suspect all is not well. Thanks

Read the casino review

4 Responses

User icon
ThePOGG
May 14, 2020

Hi dunover - welcome back.

I'll contact the affiliate program and see what we can find out for you.

Thanks,

ThePOGG

User icon
dunover
May 15, 2020

Well, received what appears to be a mass e-mail just now:

Please see below message from Casino Calzone Management:

"We are fully aware that a number of affiliate payments are currently outstanding. We apologise for any inconvenience caused. Supplier payments have been held back on the advice of our advisors due to an ongoing issue. We had initially expected this to be resolved some time ago yet it has unfortunately dragged on for much longer than expected. We expect to be able to provide an update by the end of next week at the very latest (22 May 2020). Your patience and support is much appreciated."

User icon
dunover
May 26, 2020

Yes, they did send an e-mail on 22 May in the evening stating aff payments would begin the following week again. I am pleased to say they paid both the late March commission and April's commission today 26 May, thus bringing the account up to date. As such this matter is resolved. I must add though that when the problem first materialized with lateness 4 weeks ago in April, had we been notified at the time then this complaint would not have been necessary. Thanks, D

User icon
ThePOGG
May 27, 2020

Hi dunover,

Thanks for letting us know - it is appreciated!

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

High Roller Casinos

Agreement

dunover consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Calzone
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • MT SecureTrade Limited

May 14, 2020

United States country flag