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Campobet - Casino not paying

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Campobet Casino Review.

Player's Complaint

17.8.2021 I played this Campobet casino. I won 1300 eur and They has rejected my withdrawal, and asked documents, what is clearly normal. I've sent all documents they been asking, but now they just dont response my emails, and money isnt moving any directions.

Im a little bit worry are they gonna pay my withdrawal.

Read the casino review

4 Responses

User icon
thepogg
September 3, 2021

Hi jossutak21 - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Campobet do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
jossutak21
September 3, 2021

Hello, i am from finland . I have might done a mistake if i was registered as a UK citizen

User icon
jossutak21
September 20, 2021

The casino paid my withdrawal. Thank you :)

User icon
thepogg
September 25, 2021

Hi jossutak21,

Thanks for letting us know - it is appreciated :)

ThePOGG

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Agreement

jossutak21 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • CampoBet
  • Curacao
  • Araxio Development N.V.

September 3, 2021

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