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Cash Arcade - remove all pending and don t give me money

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Cash Arcade Casino Review.

Player's Complaint

i win at cash arcade 16500.i sent all document which ask me...i sent all this what this want and after 2 weeks this remove all winnings. not is normal this. not is corectly.this do not want to give money at the people.if u play and lose not is a problem,but if u play and win this find all reason for do not give money.

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3 Responses

User icon
ThePOGG
June 25, 2020

Hi shake123 - welcome to ThePOGG.com!

Specifically what reason have the operator given for non-payment?

Thanks,

ThePOGG

User icon
ThePOGG
July 2, 2020

Hi shake123,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
July 10, 2020

Hi shake123,

If we haven't heard from you by Friday the 17th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Shake123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Cash Arcade
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • Jumpman Gaming Limited

June 25, 2020

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.