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Cashpoint - Bets and Withdrawals

Ruling

Resolved - The player failed to provide us with the necessary information to address this issue and as such we presume this was resolved without our intervention.

Read our Cashpoint Casino Review.

Player's Complaint

Cashpoint Online Betsite. Every single time i try to put a bet down, it says the limit is exceeded, why doesn't it state what the limit is? I'm wasting my time trying to bet on what would seem a good bet but i'm always exceeding th elimit whether it be £5 or £30, now because this bet site is messing around with me, I want to withdraw my money but I can't because I have to use it to bet, but then I can't bet because I'm always exceeding the limit. Do you expect me to make £1 bets? And even then i'm exceeding the limit

Read the casino review

3 Responses

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ThePOGG
November 5, 2015

Hi deadwzrd - welcome to ThePOGG.com!

Essentially what's going on here is that CashPoint will have decided you're a good player, i.e. one that is likely to win in the long run and as such has taken measures to make it undesirable to continue playing with them. They are completely within their rights as a private company to do that.

However, I do agree that if these measures have made it infeasible for you to turn your balance over the required number of times to withdraw, that represents an issue. If you provide your username and email address at CashPoint I'll contact the operator and see what options are available.

Thanks,

ThePOGG

User icon
ThePOGG
November 11, 2015

Hi deadwzrd,

I need the information requested above before I can do anything to assist with this issue.

Thanks,

ThePOGG

User icon
ThePOGG
November 20, 2015

Hi deadwzrd,

If I've not heard from you by Friday the 27th of November I'll assume you no longer wish us to look into this issue for you.

Thanks,

ThePOGG

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November 5, 2015

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