Cashpot - casino opened my account without request and i told them have gambling problem
Ruling
Resolved - While we are not privy to the details, we have been informed a settlement has been reached in this case and the player is non-responsive.
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Player's Complaint
I deposited money after i request my account closure on 4th of april
Be A Man
Reply|
Thu 4/13, 2:23 AM
[email protected]
i have a gambling addiction
please close my account forever
[EDIT]
[EDIT]
they closed my account but then reopened it without communication. also sending me so lots mail with bonus offers etc. i am tired i lose money and i told them i have gambling addiction. they refuse to close it and i want my money back
my playername
[EDIT]
email
[EDIT]
totally depsoited in 31 may and 1 june 2202 euro
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Hi Johnson88 - welcome to ThePOGG.com!
The first thing to say is that you've chosen to play with an operator that has effectively no licensing and what licensing they do have appears to require nothing in the way of responsible gambling policies. This group is widely Blacklisted including across the internet for various negative practices including here. In short the chances of us being able to do anything for you are low.
Secondly, if you are experiencing problems controlling your gambling I would recommend you review our Responsible Gambling resource - https://thepogg.com/responsible-gambling/. On that page you'll find numerous tools that will allow you to restrict your computer from accessing gambling related material.
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG