Found for the Player - Despite our repeated efforts to contact CashSpins to discuss this issue we have received no response whatsoever from the operator.
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Hi sorry the casino is not on the list the address is [EDIT] I deposited €40 into cash spins casino recently I had played on there before so this time I didn't receive any bonus, I reached €300 so decided to withdraw the money, I received a mail asking for 5 documents for identification which I sent, I didn't receive any response for a few days then I spoke to online chat who said I should expect a phone verification call, which I didn't. I checked mu account and the amount was still pending, I had had enough of waiting so I cancelled the withdrawal and won €2500. I had to go through the same process and yes I was ignored for days, again I was sick of waiting so I cancelled the withdrawal but ended up winning €4100,i waited a few days to hear from the casino regarding a phone verification never came but I did receive a mail saying that I had broken the terms and conditions of the casino a d all my winnings will be taken back, I checked my account and they had put my deposit of €40 back into my account, I have been disputing this by mail for nearly 2 week now, I asked for the evidence of the irregular play and evidence of my spi s when I broke the terms and conditions, they said they will not supply them. They are part of curacao, casinomir which I have tried to contact, I am absolutely fuming that this company gets away with this.
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CashSpins - Terms and conditions
Posted by Bill1108
November 5, 2019
Bill1108 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 5, 2019