Casimba - Confiscated Winnings
Found for the Casino - This player had delayed the completion of bonus rounds in a manner that results in their bonus wagering requirement being incorrectly voided and in breach of bonus terms and conditions.
Read our Casimba Casino Review.
Winnings were confiscated due to Clause 8, bet exceeding $5.
I dispute this as I was told by live chat I could use cash balance exceeding $5 while bonus was on the account, aslong as funds were available in cash first.
I obtained some features on multiple games and exited the game and when funds were 0 re opened these games and recieved winnings. Some call this a bonus hunt.
Funds were then distributed accordingly to cash and bonus credit. I returned to lobby and seen my cash and bonus credit available and then brought a feature on a game called mental for $16. This is where the casino are saying I have broken the rules and not followed the terms and conditions.
I always ensure I follow wagering requirements properly and check the amounts displayed in cash and bonus.
I feel this is truly unfair they have confiscated the entirety.
I hope this makes sense and I hope you can help me please.
the casino review
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