ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Casino 1 Club - Claim to recieve money

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Casino 1 Club Review.

Player's Complaint

I tried to withdraw the amount and they told me that I had exceeded the maximum bets and they did not let me collect the money that it cost me to win.

This is a shame. The same thing happens to me now with another withdrawal I want to do. Can you help me

Read the casino review

3 Responses

ThePOGG
July 3, 2020

Hi marc - welcome to ThePOGG.com!

Did you accept a bonus? Did you bet more than the maximum allowed bet while playing with that bonus?

Thanks,

ThePOGG

ThePOGG
July 10, 2020

Hi marc,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
July 16, 2020

Hi marc,

If we haven't heard from you by Friday the 24th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

Marc consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino 1 Club
  • Curacao eGaming
  • Game Tech Group N.V.

July 3, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.