Casino Bordeaux - winnings revoked
Found for the Casino - This player appears to have exceeded the maximum allowed bet for the welcome bonus they accepted at Casino Bordeaux.
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Hi I deposited with this casino had a 400% bonus which I played through I was withdrawing 1300 checked with support and was told I had finished my play through so it was fine to withdraw I sent my security documents I received an email yesterday say my withdraw was declined and my winnings cancelled due to irregular play I queried this with support they stated I can only bet 20% less of 20% of my deposit as shown in there terms and conditions I don't even know what that means I sent a letter of complaint when they replied got the same deed back they are not paying out I tried to email the gaming licence curacao but the email won't go through if they want to quote terms and conditions it shouldn't be a load of jargon it should be clear and concise feel very let down seem to be going around in circles if you cannot help me I would appreciate if you could point me in the right direction many thanks
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