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Found for the Casino - Under the Gamstop agreement, if you alter your registration details away from those you registered with Gamstop your exclusion may not work.
Read our Casino Calzone Review.
I’ve been playing at casino calzone now for a few months with no problem.
I signed up, sent in my documents which did take a few attempts to send the documents in in the right format.
After 24 hours my documents ID- adress and proof of payment we’re all verified and I was ready to play.
During the few months I made various deposits won and lost .
Checking my account I noticed there was a typo in my name , I contacted chat immediately and told them
And they changed it no problem what so ever and continued playing.
It wasn’t until I was reading the terms and conditions on their site I realised they are signed up to Gamstop as am I, I hve been now for 2 years roughly .
I sent them my Gamstop details , address, name and date of birth and postcode all exactly the same.
When they commented back they said it was Because they said I had to try change my name to by pass the system which is absolutely crazy. I let them know straight away about the typo Via chat when I noticed it and they changed it absolutely fine with no complaint .
It seems like they’ve let me sign up despite Gamstop details matching.
warrior112233 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 1, 2019
The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.
Disclaimer:
The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.
Hi warrior112233 - welcome back!
Unfortunately there is nothing we can do to help you in this situation. Gamstop checks are conducted at point of registrationby an automated system. Gamstop terms of use include the following:
If your details have differed from those that you registered with Gamstop the Gamstop system may not work.
You could try contacting the UKGC to review the issue, but my suspicion is that their response will be the same.
Sorry we cannot be of further help.
ThePOGG