ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Casino Calzone - Withdrawal

Ruling

Resolved - This player is non-responsive to our requests for updates so we assume that they have managed to resolve their issue with Casino Calzone.

Read our Casino Calzone Review.

Player's Complaint

I made a withdrawal on the 22nd of April and it was approved same day. I was forced to withdraw a via swift bank transfer even though I have a registered bank card on my account. I still haven't recieved my withdrawal as it now past the 5 working day mark I have sent them my bank statement to prove I have not recieved payment. I feel they should be sending my withdrawal again and as soon as possible as it is there mistake. I just keep being told there investigating when on reality all they have to do is check my statement and realise they have not sent there money. I feel they are going about this extremely unprofessionally and never answering the questions I ask i.e why I had to withdraw via bank transfer and not to my bank card.

Read the casino review

4 Responses

User icon
ThePOGG
May 3, 2019

Hi aeden2019 - welcome to ThePOGG.com!

I think you need to be a little more patient and give the operator the chance to resolve this issue on their own before escalating it to a 3rd party for dispute mediation.

If you have no received your funds by this time next week let me know and we'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
ThePOGG
May 10, 2019

Hi aeden2019,

Have you received your funds?

Thanks,

ThePOGG

User icon
ThePOGG
May 17, 2019

Hi aeden2019,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
May 24, 2019

Hi aeden2019,

If we haven't heard from you by Friday the 31st of May I'll assume you've managed to resolve this issue and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

aeden2019 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Calzone
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • MT SecureTrade Limited

May 1, 2019

United States country flag