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Casino Cruise - confiscation


Found for the Casino - This case appears to relate to the player having placed a bet larger than terms allow while playing with a bonus.

Read our Casino Cruise Review.

Player's Complaint

Saying I wagered to high. I read through main terms and conditions and did not see this.

Read the casino review

3 Responses

User icon
March 4, 2019

Hi dmcbelmont - welcome to!

The general bonus terms and conditions at Casino Cruise state the following:

"The Maximum bet that can be wagered whilst having an active bonus is:

Slots and Video Slots - C$5 per bet.

Any other game - C$30 per bet."

Did you place a wager greater than C$5 on a slots game or C$30 on any other game?



User icon
March 11, 2019

Hi dmcbelmont,

I'm following-up on the above?



User icon
March 18, 2019

Hi dmcbelmont,

If we haven't heard from you by Friday the 29th of March I'll assume you have placed bets over this value and close this complaint.



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Dmcbelmont consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Cruise
  • Malta Gaming Authority
  • Curacao eGaming
  • United Kingdom Gambling Commission
  • Genesis Global Limited

March 4, 2019

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