Resolved - Despite some questionable activity on this player's account and other accounts, Casino Euro have decided to pay this player in this instance.
Read our Casino Euro Review.
Customer Service 15/05/2019 03.18 PM
I can confirm that a thorough investigation has been done and that the decision stands.
We have given you our final answer and this won't be investigated or discussed any further.
CasinoEuro Customer Service.
Customer 14/05/2019 03.40 PM
The account must have been created AFTER i have created mines.
I was the first one who made an account with the conditions stated in 12.1. So I did not violate the terms, but the other person who made an account on the same IP, after me, violated the terms. That means I have the full right for the bonus and winnings and I demand a reversal of the withheld.
Proof me wrong or I will eventually make this a case, but I give you another chance to rectify this yourself.
I expect a response as soon as possible.
You must be logged in to post a comment.
Casino Euro - False withheld of bonus winnings
Posted by Valar morghulis
May 17, 2019
Valar morghulis consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 17, 2019