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Casino Euro – Typo in Name

Ruling

Found for the Casino - This player has not been forthcoming in their description of this issue and has breached terms and conditions.

Read our Casino Euro Review.

Player's Complaint

I Realized that i registered with a typo in my name (thanks to chrome autofill). Every other detail was correct.

cotancted them after realizing after my deposit that there is an error. Was told to send all documents including Face Verification so they can solve it. I did everything they wanted.

In the meantime, i played a bit and won 900€. now, 24 hours later, i get an e-mail telling that the name is wrong and i won´t get a single cent and my account gets banned.

Read the casino review

2 Responses

ThePOGG
Feb 22, 2019

Hi sukulatiso1 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Mar 29, 2019

Casino Euro have provided sufficient evidence to demonstrate that this player has not been forthcoming in their description of this issue and has breached terms and conditions. As such ThePOGG.com will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

sukulatiso1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Euro
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • BML Group Ltd

February 21, 2019